Urgent Care

No appointment is required for urgent care services for non-emergency medical needs. Many Memorial Care locations offer urgent care services, which are available seven days a week, 8 a.m. – 8 p.m. Lab and imaging services are available on site so patients have access to immediate care for all minor illnesses and injuries.

Urgent care services are easily accessible with the Memorial Care app. Here's how it works:

  • Download the Memorial Care app or visit mymemorialapp.com.
  • Choose the nearest Memorial Care location with urgent care services.
  • Use the On My Way feature to let us know you’re coming in and for quicker help.
  • Virtual care visits, also known as telehealth, can also be booked from the Memorial Care app and allow patients to stay in the comfort of home to receive virtual care when convenient.

Situations or symptoms that may require urgent care services

  • Common respiratory symptoms including COVID-19
  • Onsite testing for strep/flu/RSV/COVID-19
  • Ear pain
  • Eye irritation/symptoms
  • Skin rashes and infections
  • Cuts
  • Minor strains and sprains
  • Nausea or vomiting
  • Minor burns
  • Urinary symptoms

Please note: If you are suffering from a life-threatening condition, call 911 or immediately go to the nearest Emergency Department.

Have mild respiratory issues? 

Skip the waiting room and schedule a virtual care visit (telehealth) through urgent care.  Our providers are ready to care for you through a two-way video appointment.  Providers can order testing for strep, flu, RSV and COVID-19 as well as order prescriptions if indicated.

Virtual Visits - easy process

  1. Download the Memorial Care app or visit MyMemorialApp.com.
  2. Create your profile, then select Urgent Care. Telehealth appointment times will be available to select.
  3. When it's time for your appointment, you will receive a text message to join the visit.

Download Memorial Care app

Need testing or lab work?

Remain in the comfort of your vehicle, and our technicians will perform any blood draws or testing carside. Your test results will be texted or emailed to you when results are available.

Drive-Thru Labs Locations

On My Way feature

Save time and check in before leaving home to let us know you’re “On My Way!” Search the Memorial Care app in the app store to get started.


Memorial Care also offers virtual care, which allows you to see a Memorial provider from the comfort of your own home. Visit the Memorial App to schedule a visit.

Download Memorial Care app

Urgent Care Locations

Memorial Care Urgent Care on Koke Mill

3132 Old Jacksonville Road
Springfield, IL 62704

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Memorial Care Urgent Care on US 36 East

4455 US Route 36 East
Decatur, IL 62521

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Memorial Care Urgent Care on N. Dirksen

3220 Atlanta St.
Springfield, IL 62707

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Memorial Care Urgent Care in Chatham

101 E. Plummer Blvd.
Chatham, IL 62629

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Memorial Care Urgent Care on Morton

901 West Morton Ave.
Suite 22
Jacksonville, IL 62650

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Memorial Care Urgent Care N. Water

3131 N. Water St.
Suite 2400
Decatur, IL 62526

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