Medical Records

Health Information Management, also known as the Medical Records Department, is responsible for fulfilling all medical record requests for medical information.

How do I get a copy of my medical records?

You may appear in person at the Health Information Management department inside any of the Memorial Health affiliate hospitals to pick up your records. You may be able to pick up your records same day as your request, as time permits. Or, records can be mailed directly to your home.

Patients who pick up their records in person must bring photo identification. A small copying fee may apply.

To protect confidentiality, the patient must complete and sign a Release of Information form before any information is released. The paper form is available in the Medical Records Department. The form is also available to download electronically in PDF format.

Requesting medical records from a Memorial Care clinic or site of care?

To request medical records, the HIPAA Authorization to Use and Disclose Health Information form needs to be completed, signed by the patient or legal representative and returned to your Memorial Care Clinic. We do not email health records. 

You can also talk to your doctor's office about signing up for Memorial Health Patient Portals which enables you to access your health record electronically. 

Memorial Health Medical Record Office Numbers

Decatur Memorial Hospital

Jacksonville Memorial Hospital
217-245-9541 ext. 3374

Lincoln Memorial Hospital

Springfield Memorial Hospital

Taylorville Memorial Hospital