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Her colleagues appreciate her work ethic and the way she works with staff to improve processes and workflow for better patient outcomes. She was instrumental in the background planning for the colleague vaccination program during COVID-19. She recently helped implement new processes that help reduce margin for human error and produce better results for patients.

“Mandy’s knowledge of so many different areas always impresses me with how fast she is able to react,” her nominator wrote. “Any time I have reached out to her for assistance in improving something, she is quick with her answers and puts a plan into place almost immediately.”

Nickles has worked for Memorial Health since 2002.