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Patients who require blood work rave about her skills, her patience with those who are nervous about needles and her positive attitude. Exceptional patient service and dedication to her work have made Baker a standout for 26 years.

“Erma’s technique for drawing blood stands out,” wrote one patient. “I’ve had many blood samples taken in the past 14 years, and Erma’s draws have left no bruises.”

Another nominator wrote: “She’s so patient and always willing to wait until the person is willing to be stuck.”

Baker has worked for Decatur Memorial Hospital since 1997.