Establish Care

Nurse holding a patients hand in hospital bed

Our patients and their families can feel assured our hospice program meets the highest standards for quality care and compassion to meet their physical, emotional and spiritual needs.  

  • Medical Directors: Consult with primary care physicians to coordinate care. They provide expertise and guidance in the development of a medical plan of care. If a patient does not have a primary care physician (or the primary care physician wishes not to coordinate the patient’s hospice care), our on-site medical directors are available.
  • Registered Nurses: RNs assist patients with medical needs. Each family is assigned a primary RN who visits patients and families at home. RNs provide:
    • Assessment of patient and family needs
    • Assistance in the development of the plan of care
    • Pain and symptom control
    • On-going education
    • Personal care
    • Emotional support
  • Licensed Practice Nurses (LPN): LPNs are members of the care team that collaborate with the RN to provide routine care for patients. They provide everything the RN does, but they do not develop the plan of care.
  • Home Health Aides: Home health aides visit patients in the comfort of their own homes and assist with daily care needs. Visits are based on individual patient needs and preference. Home health aides:
    • Provide assistance with personal hygiene and grooming
    • Assist with activities of daily living and light homemaking tasks
    • Provide emotional support
  • Medical Social Workers: Assist with decision-making and counseling. They listen to patients and family members who need guidance in difficult times or direction in dealing with personal and family issues. Social workers may also assist in finding placement when families can no longer care for a loved one at home.
  • Chaplain: Assist patients spiritually and emotionally. The role of the chaplain isn’t necessarily about religion, but focused in offering companionship by listening and walking alongside patients and families on their journey. Through the “ministry of presence,” they help individuals find comfort, meaning, wholeness and peace, regardless of their belief system. Chaplain services can be coordinated with family’s existing clergy or solely through hospice. For families with no spiritual affiliation, the chaplain is also available.
  • Trained Volunteers: Emotional support is provided by trained volunteers through phone calls, visits and assisting with family needs. Volunteers are available to listen to families and friends in need of companionship, provide a break for families and friends, help run errands, assist with housework and help prepare meals, etc. for families.
  • Grief Coordinator: Helps families prepare for the passing of a loved one and cope with the feelings of grief after the loved one has passed. Bereavement care is an integral part of the Memorial Home Services Hospice program.
  • Nutritionist: Provides dietary consults for patients in which diet has an important role in enhancing quality of life.
  • Therapist: Depending on the situation, occupational, physical and speech therapies can be used to maximize quality of life for the patient as recommended by the physician.

Establishing Care

Our coordinated team of compassionate professionals specialize in a range of areas to assist patients and families throughout the hospice journey.

Download an End of Life Care Booklet

Questions? Call our hospice team at 217-788-4663 or 800-582-8667.

Palliative Care

Palliative care is specialized care for people living with serious illness. This type of care is focused on providing relief of the symptoms and stress of an illness, and the goal is to ensure the patient has the best quality of life as possible.

Click Here to learn more about Palliative Care