Medical Records

Health Information Management, also known as the Medical Records Department, is responsible for fulfilling all medical record requests for medical information.

How do I get a copy of my medical records?

Requesting medical records from a Memorial Health hospital?

• Decatur Memorial Hospital
• Jacksonville Memorial Hospital
• Lincoln Memorial Hospital
• Springfield Memorial Hospital
• Taylorville Memorial Hospital

To protect confidentiality, the patient must complete and sign a HIPAA Authorization to Use and Disclose Health Information form before any information is released. 

You may appear in person at the Health Information Management department inside any of the Memorial Health hospital locations to pick up your records. You may be able to pick up your records same day as your request, as time permits. Or, records can be mailed directly to your home.

Patients who pick up their records in person must bring photo identification. A small copying fee may apply.

Requesting medical records from a Memorial Health, office or site of care?

To request medical records, the HIPAA Authorization to Use and Disclose Health Information form needs to be completed, signed by the patient or legal representative and returned to your Memorial Health site of care. We do not email health records. 

• Memorial Care
• Memorial Care (Decatur)
• Memorial Care Urgent Care
• Memorial Specialty Care
• Memorial Behavioral Health
• Memorial Home Care
• Memorial Home Care (Decatur)
• Memorial Home Hospice
• Memorial Home Medical Supply

You can also talk to your doctor's office about signing up for Memorial Health Patient Portals which enables you to access your health record electronically. 

View All Memorial Health HIPAA Forms