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Lily Porter, a phlebotomist and patient access associate at Lincoln Memorial Hospital, is the nonprofit hospital’s Colleague of the Month for August.

Many people experience anxiety about needles, which makes Porter’s job challenging. The phlebotomist does everything she can to make her patients feel safe and comfortable. She works to establish trust by explaining the steps involved.

“Lily is amazing at her job,” wrote her nominator. “She always does a good job sticking the patients and gets it right on the first try almost every time! She’s very soft-natured and spends an extra couple of minutes to make the patients feel okay.”

Porter has worked for Lincoln Memorial Hospital since 2022.